Privacy Policy

Effective as of 10/31/2023

1. Introduction and Company Details: At Oxygen Esports, we respect the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our merchandise, or attend our events.

Company Name: Oxygen Esports
Address: 23 Patriot Pl, Foxborough, MA

2. Data Collection and Usage:
a. Sources of Data Collection:
We collect data through:
Email signup landing pages.
In-person email sign-ups.
E-commerce checkout.
SMS sign-ups under certain circumstances.

b. Types of Data Collected:
Personal identification information: name, email address, shipping address, phone number.
Purchase histories and product preferences.
Event attendance details and preferences.

c. Cookies and Tracking:
We use cookies to improve user experience, remember cart contents, and for targeted advertising. You can manage or opt-out of cookies by adjusting your browser settings. For a detailed understanding, please refer to our Cookie Policy.

3. Legal Basis for Collection:
We collect data based on:
Your consent.
The necessity of the data for providing you with our products or services.
Legal obligations and for promotional offerings via email or SMS.

4. Purposes of Data Collection:
We collect your data for:
Processing e-commerce transactions.
Sending promotional offerings via email or SMS.
Content notifications.
Cross-referencing events for potential interest.

5. Third-Party Access and Data Sharing:
We may share your data with trusted third-party vendors for processing payments or for marketing purposes. Any third party with whom we share your data will have their own privacy policies, which we encourage you to review.

a. E-commerce Data Collection:
While Oxygen Esports does not directly collect credit card/billing information, third-party payment processors handle this data. Always review their policies before making a purchase.

b. Physical Events Data Collection:
For in-person events like watch parties, we may collect additional data such as photos, videos, and ticketing information.

6. Data Security Measures:
We employ various security measures, including encryption and secure servers, to protect your personal data.

7. User Accounts:
Users may create accounts to manage their purchases, track order history, and manage preferences. Additional data may be collected during account creation and management.

8. User Rights:
Users have the right to:
Access the personal data we have on them.
Request rectification, erasure, or blocking of their data.
Opt-out of marketing communications.

9. Cross-Border/Overseas Data Transfer:
For our international users, we ensure compliance with EU, Australian, and other international data protection laws when transferring data across borders.

10. Changes or Updates to This Policy:
We will notify users of significant changes to this policy, primarily through our website or email.

11. Contacting Us:
For any questions regarding this policy or your data, please contact us through the provided company address.

12. Returns and Refund Policies:
We value our customers' satisfaction. For details on returns and refunds, please refer to our Return and Refund Policy page.